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THE
COMMUNITY NATIONAL BANK
ELECTRONIC FUNDS TRANSFERS DISCLOSURE The terms and conditions contained in this section apply to any consumer electronic funds transfer made by you or anyone authorized by you in connection with any of your checking and/or savings accounts at The Community National Bank (CNB), whether initiated by an ATM card, a pre-authorized transfer (transfers authorized on a recurring basis at regular intervals), telephonic or computer instructions or other means of access provided by CNB. These terms and conditions also apply to any other use of a Card for purposes other than transfers. Any Card, pre-authorized transfer, telephonic or computer instruction, or other means of access provided to you to initiate any transfer may in this disclosure collectively be called Access Device. These terms and conditions also serve as the disclosure required by the Electronic Funds Transfer Act and Federal Reserve Board Regulation E. Please read this information carefully. GENERAL INFORMATION Agreement - By signing, using or authorizing use of a Card or otherwise initiating a transfer, you agree to be bound by these terms and conditions as set forth below. Summary of your Liability - Tell us at once if you believe your Card, your Personal Identification Number (PIN) or both has been lost, stolen or used without your permission. Telephoning is the best way of minimizing your possible losses. You cannot lose more than $50.00 if you give us notice within two (2) business days after you discover your Access Device has been lost or stolen and your Card or PIN has been used without your permission. If you fail to give us notice within two (2) business days of learning of the loss or theft of your Access Device and your Card or PIN has been used without your permission, you may be liable for the lesser of $50.00, or the amount of the unauthorized electronic funds transfer(s). If you discover that an unauthorized electronic funds transfer appears on your statement and you notify us of such unauthorized electronic funds transfer within 60 days of when we send or make your statement available to you, you may be liable for the lesser of $50.00, or the amount of the unauthorized electronic funds transfer (s). If you fail to give us notice of such unauthorized electronic funds transfer(s) that appear on your statement within 60 days of when we send or make your statement available to you, you may be liable for the lesser of $50.00 or the amount of the unauthorized electronics funds transfer(s) occurring prior to 60 days after we send or make your statement available to you, and unlimited liability for unauthorized electronic funds transfer(s) that occur after 60 days after we send or make your statement available to you. Address and Telephone Number - If you believe your Access Device has been lost, stolen, used without your permission or that someone has transferred or may transfer money from your account without your permission, please call: (877) 746-1520 during our normal business hours, or write The Community National Bank, 1400 East Second Street, Post Office Box 577, Franklin OH 45005-1898. If you need to report a lost or stolen Card when the bank is not open, call (877) 746-1520. You will be asked to provide your name, as it appears on your Card, address, Card number and account numbers attached to the card. Service Hours - Our service hours are 8:30 AM to 5:00 PM Monday through Thursday, 8:30 AM to 6:00 PM Friday; and 8:30 AM to 1:00 PM Saturday. Holidays are not included. Customer Service Representatives are available at (877) 746-1520.
TYPES OF TRANSFERS AND LIMITS ON TRANSFERS We are able to process the following types of Electronic Fund Transfers. Some may not apply to your account(s). 1. Transfers - You may use: 1) your Card at our Automated Teller Machines (ATMs) and other authorized facilities to:
2. Pre-authorized transfer to:
3. Our Online Banking services to:
Limitations on Frequency of Transfers - For security reasons, and to enforce federal regulations, there are certain limits on the number of transfers you may make using your Access Device. ? Each of your savings accounts is limited, by federal regulation, to six (6) telephonic, computer, and/or pre-authorized transfers per statement cycle. Within any monthly statement cycle you may make up to six (6)withdrawals or transfers including, but not limited to, telephonic, computer and/or pre-authorized transfers from each of your savings accounts. These withdrawals or transfers do not include in-person withdrawals or withdrawals at ATMs. If any telephonic, computer and/or pre-authorized transfer from your savings account exceeds the limit of six (6) per monthly statement cycle, we reserve the right to limit your withdrawal privileges, revoke your Card and terminate your transfer privileges, or close your account. ? Each of your Money Market Deposit accounts is limited as follows:
Within any monthly statement cycle, you may make a combined total of six (6) telephonic, computer or pre-authorized transfers, or checks. Of these six (6) transfers, no more than three (3) may be checks or debits to third parties. These transfers do not include in-person withdrawals or withdrawals at ATMs. If you exceed these limits, we reserve the might to convert your Money Market Deposit account to a NOW account. Aside from these, any limitations on the frequency of transfers are a function of the limitation on dollar amounts of transfers set forth below. Limitations on Dollar Amount of Transfers - Cards are issued with a $200.00 daily ATM withdrawal limit. The daily POS withdrawal limit is also $200.00. The daily debit purchase limit is $500.00. Daily withdrawals from your accounts at our Automated Teller Machine (ATMs), other authorized facilities and merchants who have agreed to accept the Card shall not exceed the lesser of the above daily withdrawal limits or the balance in your account(s). You may request higher or lower ATM or POS daily withdrawal limits. Automated Teller Machine (ATM) Access - All services may not be available at all ATMs or other authorized facilities, and withdrawal limitations at certain ATMs and certain other authorized facilities may differ.
RIGHT TO RECEIVE DOCUMENTATION OF TRANSFERS Terminal Transfers - You will have the option of receiving a receipt at the time you make any transfer with your Card to or from your account using one of our ATMs or other authorized facilities. However, this receipt is not final since each transaction is accepted subject to verification by us. If there is a conflict between the receipt and our records, our records will take precedence over all other records. Pre-authorized Credits and Debits - If you have arranged to have direct deposits made to your account, you may callus at (877) 746-1520 to find out whether or not the deposit has been made. We are not liable if we have not received the direct deposit or pre-authorized credit or debit instruction in sufficient time to process the request on its due date. We may cancel the direct deposit or pre-authorized credit or debit service you receive at any time. Periodic Statements - In connection with your checking and savings accounts (except Passbook Savings), you will receive a monthly statement.
STOP PAYMENT PROCEDURE AND NOTICE OF VARYING AMOUNTS You may not stop payment on an electronic funds transfer except as described below. Therefore, you should not employ electronic access to your account for purchases of goods or services unless you are satisfied that you will not need to stop payment. Right to Stop Payment and Procedures for Doing So - If you have told us in advance to make regular payments out of your account, you can stop any of those payments. Here's how: You may refuse a single payment due to a dispute over a specific amount. You may revoke the authorization given to a company to debit your account. You must inform the originating company of your intent to revoke the authorization and stop the payment. Call us at (877) 746-1520 or write us at The Community National Bank, 1400 East Second Street, Franklin OH 45005-1898 in time for us to receive your request three (3) business days or more before the payment is scheduled to be made. If you call, we will require you to put your request in writing within 14 days after you call. If written authorization is not received within 14 days, the stop payment will be removed. When making an oral or written order for stop payment, you must give us the date the payment will be made, the amount of payment and to whom the payment is to be made. As set forth in the Schedule of Fees, a fee will be imposed for each stop payment order you give. Notice of Varying Amounts - If these regular payments vary in amount, the person you are going to pay must tell you ten (10) days before each payment when it will be made and how much it will be. If you have any questions, please contact the originating company. Liability for Failure to Stop Payment of Pre-authorized Transfers - If you order us to stop one of these payments three(3) business days or more before the transfer is scheduled to be made, and we do not do so in accordance with our agreement with you, we will be liable for certain of your losses or damages.
LIABILITY FOR FAILURE TO MAKE TRANSFERS If we do not properly complete a transfer to or from your account on time or in the correct amount according to our agreement with you, we will be liable for certain of your losses or damages. However, there are some exceptions. We will not be liable if:
DISCLOSURE OF ACCOUNT INFORMATION TO THIRD PARTIES - In order to protect your privacy, wewill not disclose any information about you or your account(s) to any person, organization or agency except:
If an unauthorized disclosure occurs, we must inform you of the particulars within three (3) days after we discover the unauthorized disclosure. ERROR RESOLUTION - In case of errors or questions about your Electronic Funds Transfers, telephone us at(877) 746-1520 or write us at The Community National Bank, 1400 East Second Street, Franklin OH 45005-1898as soon as you can, if you think your statement or receipt is wrong, or if you need more information about a transfer listed on your statement or receipt. We must hear from you no later than 60 days after we send or make available to you the FIRST statement on which the problem or error appeared.
If you tell us by phone, we may require that you send us your complaint in writing within ten (10) business days. We will generally tell you the results of our investigation within ten (10) calendar days after we hear from you and will correct any error promptly. If we need more time, however, we may take up to 45 calendar days to investigate your complaint or question. If we decide to do this, we will provisionally credit your account within ten (10) calendar days for the amount you think is in error, so that you will have use of the money during the time it takes us to complete our investigation. If we ask you to put your complaint in writing and we do not receive it within ten (10)business days, we may not provisionally credit your account. If your account is a New Account, we will generally tell you the results of our investigation within twenty (20)calendar days after we hear from you and will correct any error promptly. If we need more time, however, we may take up to 90 calendar days to investigate your complaint or question. If we decide to do this, we will provisionally credit your account within twenty (20) calendar days for the amount you think is in error, so that you will have use of the money during the time it takes us to complete our investigation. If we ask you to put your complaint in writing and we do not receive it within ten (10) business days, we may not provisionally credit your account. If your transaction is a point-of-sale or foreign transaction, we will generally tell you the results of our investigation within ninety (90) calendar days after we hear from you and will correct any error promptly. If we decide to do this, we will provisionally credit your account within ten (10) calendar days for the amount you think is in error, so that you will have use of the money during the time it takes us to complete our investigation. If we ask you to put your complaint in writing and we do not receive it within ten (10) business days, we may not provisionally credit your account. If we find that there was not an error, we will send you a written explanation within three (3) business days after we finish our investigation. You may ask for copies of the documents that we used in our investigation. For a reasonable fee to cover our costs, we will provide you any copies you request. If we find that there was an error, we will correct the error within 1 business day of completing the investigation and notify you in writing within 3 business days of completing our investigation. If your alleged error concerns a transfer to or from a third party (for example, a Social Security payment) our investigation may be limited to a review of our own records. If we find that there was no error, you may want to contact such third party to pursue the matter further. NOTE: You should retain all of your receipts and record all transactions in your appropriate account register, e.g. your checkbook or savings register. CHARGE FOR ELECTRONIC FUNDS TRANSFERS - There is no fee for direct deposits to any account type. There is also no fee for pre-authorized withdrawals made from any savings account. And, as long as you meet the minimum balance requirements, there is no fee for pre-authorized withdrawals from any type of checking account. There may be a fee for each transaction at Automated Teller Machines (ATMs) NOT owned or operated by CNB. In addition, if you do not meet the checking account minimum balance requirements or, for checking accounts with a specified number of debits exceed the limited number of debits, there will be a per debit charge for each ATM withdrawal and Point of Sale (POS) purchase. These service charges are outlined in the Deposit Account Disclosure and Agreement under Account Service Charges and the Schedule of Fees. Except as indicated above, there is no fee for electronic funds transfers. We may, in the future, impose other fees in connection with transactions you initiate with the Card. Any fees imposed will be specified from time to time by written notice to you.
SPECIAL TERMS AND CONDITIONS FOR CARDS The Community National Bank ATM Card is your personal Access Device to the account(s) you select. You will use the Card in accordance with the operating information that you will receive with your Card and will be responsible for authorized use of the Card. The Card is intended for your personal use only. Your use, or use by any one with actual authority, or for your benefit, constitutes an authorized use. You will choose your personal identification number (PIN) when you receive your Card. The use of the PIN together with your Card is intended to prevent your Card from being improperly used. In order to protect this security, do not write your PIN on your Card, or keep your PIN close to your card. You should not tell your PIN to anyone. The use of the Card to purchase goods and services at merchant who have agreed to accept the Card or to withdraw cash will constitute a simultaneous withdrawal from and/or demand upon your account, even though the transaction may not actually be posted to your account until a later date. Transactions will be posted to your account in the order and with the same legal effect as checks drawn on the account. Anyone accepting the Card may be required to obtain approval or authorization for any transaction over a certain dollar amount. This authorization may create a hold on your account for the authorized amount. Any hold placed on your account may reduce the available funds in your account so that other checks or transfers presented to us for payment may not be paid, other transfers may not be authorized or checks may not be approved. You agree that we may take this action and you agree to relieve us of any liability for placing a hold on the account as agreed. You may use your Card only in the manner and for the purposes we authorize. We may recognize a transaction even if we have not authorized it, but that does not mean we will authorize the same type of transaction again. You may terminate your Cardholder Agreement at any time by notifying us in writing and surrendering to us all Cards issued to you. The Card remains our property and we have the right to refuse to issue the Card or to revoke the Card at any time with or without cause or notice. You must surrender a revoked Card to us upon demand or upon knowledge of its revocation and you must not use an expired or revoked Card. We reserve the right to revoke any Card that has not been utilized in a 12 month period or more. Therefore, if you use a Card mainly for emergency purposes, we suggest that you utilize it at least once or twice annually to ensure that it retains an active status. If a negative (overdraft) balance in your account results from the use of the Card or from any other transfer, you will pay us on demand this negative (overdraft) balance, and you will pay us our then current fees for overdrafts as set forth in the Schedule of Fees. We have the right to change the terms of this agreement from time to time. We will notify you at least 30 days before the change will take effect if the change will cause you greater costs or liability or if it will limit the types or frequency of transactions you can make using your Card and PIN. We do not have to notify you in advance if an immediate change is necessary for security reasons. These terms and conditions are subject to any deposit agreement and the rules are governed by state law, except to the extent that any federal law controls. If there is any conflict between any term and condition of this agreement and state or controlling federal law or regulations, that term and condition shall be deemed to be modified to make it comply with the law. Any notice that we mail to you shall be effective when placed in the U. S. mail, postage prepaid and addressed to you at your last address as indicated on our records. By accepting, signing or using the Card, or otherwise engaging in a transfer, you agree as a condition to using the Card and the privilege it affords, and in consideration of the CNB allowing transfers, that in the event we determine that legal action is necessary to enforce these terms and conditions, all such legal action may be maintained in the courts and you consent to waive any objection to venue in any of those courts for the purpose of determining the proper venue of any action. If we initiate any legal action to collect money owed to us under these terms and conditions, including counter claims, you agree to pay all of our costs for such action, including attorney's fees.
WARNINGS Wrongfully obtaining funds by use of a Card or other Access Device constitutes a federal criminal offense punishable by fine or imprisonment or both. As part of the security system for the protection of your Card and PIN, we may use hidden cameras and other security devices to determine who is using a Card and PIN at an Automated Teller Machine (ATM). |